Warehouse Move In Progress: Orders may temporarily experience delays in shipping. Thank you for your patience.
General FAQ
To apply for an account, please fill out and submit our online application form here, and a member of our wholesale team will be in touch in 2–3 business days.
If you're located in South Korea, please reach out directly to our exclusive distributor Magic Wrap Ltd. to place an order:
Name: HoWook Lee
Email: ok@gladkorea.com, sales@gladkorea.com
Phone #: 010-2955-2560
Order Minimum: Our minimum wholesale order is $350 and we request prepayment for all orders.
International Orders: Please note that BAGGU is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directly.
Merchandising: To stay in good standing, accounts need to clearly present as a business-to-consumer enterprise that carries a variety of brands. Advertising and preselling BAGGU products to your customers ahead of our seasonal launches and before product is physically in hand is not allowed without prior authorization. All images are restricted from being shared publicly until the collection is for sale on baggu.com.
Pricing: While BAGGU does not currently enforce a strict MSRP policy globally, partners are expected to price products within a reasonable range of the prices listed on baggu.com. U.S. retailers are expected to match BAGGU’s MSRP. This ensures a consistent and accessible experience for customers across all markets. We recognize that regional factors—such as shipping and duties—may necessitate some variation in international markets. However, pricing that significantly exceeds or undercuts BAGGU’s standard retail pricing, or that varies based on seasonality or perceived scarcity, is not permitted. Partners are expected to approach pricing with fairness and consistency in mind, in a way that reflects BAGGU’s commitment to accessibility.
3rd Party Platforms: In order to guarantee a seamless customer service experience,we do not authorize wholesalers to sell our products on 3rd party platforms (Amazon, eBay, TikTok etc.). We do not offer wholesale to stores that intend to resell our products on Amazon.com or other 3rd party platforms. Any 3rd party platforms need to be pre-authorized by BAGGU prior to selling. Distributing BAGGU products on unapproved channels is against our wholesale policy and will result in listings being flagged for removal.
Exclusivity: At this time, territory exclusivity cannot be guaranteed and is subject to change. We are excited to partner with authorized stores around the world, however, acting as a distributor or exclusive agent of BAGGU without BAGGU's explicit permission is against our wholesale policy and will result in a revoked account.
Account Approval: Please note BAGGU reserves the right to approve or deny all wholesale applications.
Account Revocation: BAGGU reserves the right to revoke account access for customers who fail to pay invoices.
Unauthorized resale: Wholesalers may not purchase products from BAGGU.com or any other retailer for resale purposes. All resale purchases must be made through authorized wholesale channels (wholesale.baggu.com and prebook.baggu.com). Wholesalers may not resell exclusive product assortments that are assigned to other retailers, unless explicitly approved. Similarly, wholesalers may not sell international-only SKUs that are exclusive to a certain region outside of their intended market.
To stay in good standing, wholesalers must refrain from marking down new styles for the first two months following a new product's release.
Wholesalers must also not exceed BAGGU's own markdowns during promotional periods like Black Friday Cyber Monday.
Finally, preselling new BAGGU products to your customers ahead of our seasonal launches is not allowed without prior authorization. All images are restricted from being shared publicly until the collection is for sale on baggu.com.
If you have any questions about these promotional guidelines or markdown restrictions, reach out to us at wholesale@baggu.com.
If you have any questions about these promotional guidelines or markdown restrictions, reach out to us at wholesale@baggu.com.
We offer one custom option. For orders of 2,000 units or more, you can create a project through our made-to-order program. For more information, please email us at custom@baggu.com.
If the item is still live on our site, it will most likely be restocked in the future! On the product page, click "Notify me" to sign up to receive an email when the item is back in stock.
We are only able to ship Sanrio products to the following territories: United States, Australia, Argentina, Canada, Mainland China, Japan, New Zealand, Paraguay, Singapore, Thailand and Uruguay.
We are unable to ship Peanuts products to Japan.
Miffy products are available to ship only to the US and Canada.
All other BAGGU products can be shipped worldwide.
We will do everything possible to ensure your order arrives in a timely manner. Unfortunately, BAGGU cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions. Read more about shipping here.
As soon as your order is processed and packed you'll receive a shipping confirmation email with tracking information. Please allow at least 24 hours for the tracking information to update before reviewing your tracking status. Read more about shipping here.
We are happy to offer FedEx International Shipping for shipping outside of the US. Shipping costs will be calculated when you are invoiced. BAGGU is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directly.
Magic Wrap Ltd. is our exclusive distributor in South Korea. Please reach out to them directly to place an order:
Name: HoWook Lee
Email: ok@gladkorea.com, sales@gladkorea.com
Phone #: 010-2955-2560
All items are final sale and may not be returned or exchanged. If you have received damaged or imperfect merchandise, please email wholesale@baggu.com as soon as possible so we can exchange your items.
Orders
Order must be placed directly on wholesale.baggu.com and paid for up front via credit card. We do not accept PO’s via email.
We do not provide formal quotes. The best way to get an accurate quote is to fill your cart on wholesale.baggu.com and enter your shipping details on the checkout page.
Our order minimum is $350.
We do not offer net payment terms on wholesale.baggu.com. Credit card payment is due at checkout. Please note there is a $350 order minimum.
To apply for an account, please provide your information here and a member of our wholesale team will be in touch.
All products on wholesale.baggu.com are available for immediate shipment, and will ship within 2-3 business days of the order being placed.
No, inventory is available on a first come, first served basis.
All products on wholesale.baggu.com are priced at 50% off the retail price. We do not offer additional discounts.
Please email PREBOOK@BAGGU.COM for more info on prebooking future seasons. Please note that pre-selling, or otherwise launching BAGGU products to your customers ahead of our launch on Baggu.com is not allowed without prior authorization. All images are restricted from being shared publicly until the collection is for sale on baggu.com.
We accept payment via Visa, MasterCard, American Express, or Discover.
We are unable to offer terms or payment by check, only pre-payment is accepted at this time
We are unable to adjust products and quantities on orders that have already been placed.
If you would like to cancel or edit the shipping address on your order, please email us at wholesale@baggu.com as soon as possible and we’ll do our best to accommodate requests. Please note that these requests are time-sensitive and may not be able to happen.
Our customer experience team is available M-Th 9a-5p EST & Friday from 9a-3p EST and requests made outside of business hours are not guaranteed.
Generally, if a product is available on wholesale.baggu.com, it has been launched & you are welcome to begin selling on your pre-approved sales channels once it has arrived.
Products purchased on prebooks.baggu.com are often shipped before being officially launched by BAGGU. Launching BAGGU products to your customers ahead of our launch on baggu.com is not allowed without prior authorization. All images are restricted from being shared publicly until the collection is for sale on baggu.com.
For specific launch timeline questions please reach out to wholesale@baggu.com.
Custom Orders
Yes, we customize orders of 2,000+ units through our made-to-order program. For more information, please email custom@baggu.com.
For smaller orders, we recommend Camputee in San Francisco for self-coordinated customization. Contact them directly at custom@camputeepress.com or (415)255-9519.
No. We are no longer approving new wholesale accounts for custom blanks at this time.
Yes, you're welcome to resell your customized BAGGU bags, whether you purchase them through our made-to-order program (minimum order of 2,000 units) or customize blanks yourself.
Note that products you customize cannot be advertised as a BAGGU collaboration. For example, use of "BAGGU x ____" language is prohibited.
Shipping & Returns
| PO | Ship Window |
|---|---|
Summer '26 | Early May 2026 |
Fall '26 | Early July 2026 |
Holiday '26 | Late September 2026 |
As soon as your order is processed and packed you'll receive a shipping confirmation email with tracking information. Please allow at least 24 hours for the tracking information to update before reviewing your tracking status.
All products ship from our warehouse in Nevada, 89081.
You will have the option to choose from a variety of carriers and shipping methods at checkout. We offer shipping methods via USPS, FedEx, and UPS for shipments within the U.S.
We are happy to offer FedEx International Shipping for shipping outside of the US. Shipping costs will be calculated when you are invoiced. BAGGU is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directly.
Magic Wrap Ltd. is our exclusive distributor in South Korea. Please reach out to them directly to place an order:
Name: HoWook Lee
Email: ok@gladkorea.com, sales@gladkorea.com
Phone #: 010-2955-2560
Unfortunately we are unable to ship on your account, however, we pass through actual shipping costs and have negotiated competitive rates with our carriers.
We do not accept returns on wholesale purchases.
We stand behind our products! If you have received damaged or imperfect merchandise, please contact us immediately so we can exchange your items.
Product Care
Nylon
To clean our Recycled Ripstop Nylon and Heavyweight Nylon products, machine (or hand) wash cold and line dry.
Canvas
Nearly all of our Canvas products are machine washable, with the exception of bags with hardware (such as top zip closures), which should be spot cleaned. Since heat can be damaging to the integrity of the fabric, we recommend line drying, as it is more gentle (and better for the environment!).
Contact
Email us at wholesale@baggu.com, Monday through Friday (excluding holidays) M-Th 9am-5pm EST & Friday 9am-3pm EST.
You may also find the answer to your question in our FAQ.
If you are checking in on the status of a pending order, please include your order number and the email address entered during check out.
Visit our Stores Page
Visit at baggu.com