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Can’t find the answers you’re looking for? Email us at wholesale@baggu.com, or chat us Monday–Friday, 10am–6pm PST.

 

I would like to sell BAGGU products in my store.
How do I apply for a Wholesale account?

To apply for an account, please fill out and submit our online application form here, and a member of our wholesale team will be in touch in 2–3 business days.

 

What are BAGGU's Wholesale Terms & Conditions?

  1. Order Minimum: Our minimum wholesale order is $300 and we request prepayment for all orders.

    4/6/20 Update — Our wholesale order minimums have been reduced to $200 for a limited time. Please note this cannot be retroactively applied to orders already placed.

  2. International Orders: Please note that BAGGU is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directly.

  3. Merchandising: To stay in good standing, accounts need to clearly present as a business-to-consumer enterprise that carries a variety of brands.

  4. Amazon: In order to guarantee a seamless customer service experience, we are the exclusive sellers of BAGGU products on Amazon.com, and do not offer wholesale to stores that intend to resell our products on Amazon.com. Distributing BAGGU products on Amazon is against our wholesale policy and will result in listings being flagged for removal.

  5. Exclusivity: At this time, territory exclusivity cannot be guaranteed and is subject to change. We are excited to partner with authorized stores around the world, however, acting as a distributor or exclusive agent of BAGGU without BAGGU's explicit permission is against our wholesale policy and will result in a revoked account.

  6. Account Approval: Please note BAGGU reserves the right to approve or deny all wholesale applications.

 

Can I pre-order next season online?

To place an order for a future ship date, please email wholesale@baggu.com.

 

When will my order ship?

As we adhere to social distancing measures at our warehouse, please note that orders may experience shipping delays of 12-18 business days.

 

All orders are subject to verification and approval before shipping and may take up to 3 business days to process before leaving our warehouse.

We will do everything possible to ensure your order arrives in a timely manner. Unfortunately, BAGGU cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions. Read more about shipping here.

 

Will I get a tracking number?

As soon as your order is processed and packed you'll receive a shipping confirmation email with tracking information. Please allow at least 24 hours for the tracking information to update before reviewing your tracking status. Read more about shipping here.

 

Do you ship internationally?

We are happy to offer International Shipping for shipping outside of the US via Fedex and DHL. Shipping costs will be calculated automatically upon checkout. BAGGU is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directlyRead more about shipping here.

 

Do you accept returns?

All items are final sale and may not be returned or exchanged. If you have received damaged or imperfect merchandise, please email wholesale@baggu.com as soon as possible so we can exchange your items.

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